Checking In

Customers may check in and print boarding passes online on our website starting 24 hours prior to flight time. Online check-in is available until an hour before departure for domestic flights. Confirmation code, first and last name are needed for online check-in.

At the airport customers can check in at one of our self-serve kiosks (where available) or at the counter with an agent.

We recommend arriving at the airport at least one hour before domestic flights. Please make sure to allow enough time to clear the airport TSA security check-point.

Security Guidelines
TSA - Transportation Security Administration

The Transportation Security Administration (TSA) has thorough screenings at the main security checkpoints of all U.S. airports. Anyone passing through a security checkpoint will be required to have a government-issued photo ID and either a Boarding Pass or a TSA approved Security Document. As a result, a Customer's security experience may vary by airport.

TSA Secure Flight
ViaAir has been working in cooperation with the Transportation Security Administration (TSA) to introduce Secure Flight, a federally mandated program designed to help enhance the security of domestic and international commercial air travel through the use of improved watch list matching.
ViaAir is now required to collect additional Secure Flight Passenger Data, which includes:

  • Your full name, exactly as it appears on the current (non-expired) government-issued photo ID that you will be traveling with
  • Date of birth
  • Gender
  • The TSA-issued Redress Number (if applicable)

The TSA determined that making date of birth and gender mandatory data elements would greatly reduce the number of passengers misidentified as a match to the watch list when fully implemented. It is to your advantage to provide the above information to potentially prevent delays or inconveniences at the airport, especially for those individuals who have similar names to those on the watch lists.

Want to Know More?
For more information about Flight Secure Passenger Data, visit the TSA’s Secure Flight web page.

TSA Security Information
You can bring liquids, gels, and aerosols in your carry-on bag but only in three-ounce containers or smaller and all must fit in a one-quart, zip-top, plastic bag. The zip-top bag must be removed from your carry-on and placed on the belt to go through the x-ray machine. Need More Info on 3-1-1 Air Travel? Learn more about packing liquids and about prohibited items.

Visit the Transportation Security Administration (TSA) website for more information.